Quill Hound Voice vs Quo (formerly OpenPhone)
Quill Hound Voice and Quo are both cloud phone systems priced per user. Quo costs less and has more apps and a free trial. Quill Hound Voice costs more per user and puts recording, AI summaries, a reviewed follow-up draft, call monitoring and CRM write-back on every plan, including the lowest one. This page sets out both honestly so you can pick the one that fits.
Quo details come from quo.com/pricing and quo.com as published on November 10, 2026. Quo may have changed them since; check Quo's site before you decide.
The short answer
- Choose Quo if price per user matters most, you want native apps on iOS, Android, macOS and Windows, you want to try before you pay, or you want an AI agent that answers calls for you.
- Choose Quill Hound Voice if your team needs every call recorded, transcribed and summarised from the first plan, a follow-up drafted for the rep after each call, a manager able to listen, whisper or barge in, or calls written back to Bullhorn as well as Salesforce.
Side by side
| Quill Hound Voice | Quo (formerly OpenPhone) | |
|---|---|---|
| Price per user per month | Starter $39, Growth $59, Scale $89, billed monthly. No annual plan. | Starter $19, Business $33, Scale $47 billed monthly; $15, $23 and $35 billed annually. |
| Minimum users | 3 on Starter; none on Growth or Scale. | None stated on the pricing page. |
| Free trial | None. Billed monthly; cancel any time. | 7 days. |
| Calling allowance | 400 minutes per user on Starter, 1,000 on Growth, unlimited on Scale. | Unlimited calling and messaging to US and Canadian numbers on every plan, subject to Quo's fair use policy. |
| Call recording | On every plan, with a recording notice whose wording and timing the admin controls. | Manual on Starter; automatic on Business and Scale. |
| Transcripts and AI summaries | Every recorded call, on every plan. | On Starter, only for calls handled by Quo's AI agent; all calls on Business and Scale. |
| Follow-up after the call | A draft text and email written from the call, which the rep reviews, edits or dismisses. | Not listed on Quo's pricing page. |
| AI agent that answers calls | No. The AI works after the call, not on it. | Yes. Sona answers calls around the clock; every plan includes credits for 10 calls a month, with paid tiers beyond that. |
| Phone menus, ring order, transfers | Attendant menu, ring groups, direct numbers, hold, park and transfer on every plan. | Phone menus, custom ring orders and call transfers are listed on Business and Scale. |
| Manager listen, whisper, barge | On every plan. | Not listed on Quo's pricing page. |
| CRM integrations | Salesforce and Bullhorn write-back with a saved or failed status, plus a generic webhook. | HubSpot and Salesforce integrations on Business and Scale. Bullhorn is not listed. |
| Apps | Runs in the browser, with a phone web app. No native desktop app. | iOS, Android, macOS, Windows and web. |
| Security paperwork | No third-party certification such as SOC 2, and no HIPAA business associate agreement offered today. | Quo's pricing page lists "HIPAA ready" and a SOC 2 report available through its sales team. |
Where Quo is the better choice
Quo is cheaper at every tier, and cheaper again if you pay annually. A three-person team pays $57 a month on Quo Starter and $117 a month on Quill Hound Voice Starter. Quo includes unlimited calling and messaging to the US and Canada under a fair use policy, where Quill Hound Voice's first two plans have a monthly minute allowance. Quo has native apps for phones and computers, a 7-day free trial, free number porting, a HubSpot integration and an AI agent that can answer the phone when nobody is free. If your calls can include patient information, or a customer asks for a SOC 2 report, Quo lists both on its pricing page and Quill Hound Voice does not offer either today.
Where Quill Hound Voice is the better choice
Quill Hound Voice does not hold features back by plan. On Quo's Starter plan, recording is manual, and transcripts and summaries cover only calls its AI agent handled; phone menus, call transfers, ring orders, analytics and CRM integrations start on the Business plan. On Quill Hound Voice, the $39 plan records, transcribes and summarises every recorded call and includes the attendant menu, ring groups, monitoring, reports and CRM write-back.
The second difference is what happens when the call ends. Quill Hound Voice turns the call into a draft follow-up text and email based on what was actually said. Nothing sends by itself: the rep reviews, edits or dismisses the draft. With a CRM connected, the call, its summary and the follow-up task are saved to the right Salesforce or Bullhorn record, each write shows whether it saved or failed, and failures retry.
The third is supervision. A manager can listen to a live call, whisper to the rep without the caller hearing, or join the call, and a live board shows who is on the phone right now.
Quill Hound Voice plans
- Starter, $39 per user per month: 400 minutes per user per month, 1 CRM connection, 3-user minimum. A small team getting off a shared cell phone or a desk-phone system.
- Growth, $59 per user per month: 1,000 minutes per user per month, 3 CRM connections, no minimum seats. A team on the phone most of the day, connected to more than one CRM.
- Scale, $89 per user per month: unlimited minutes, unlimited CRM connections, no minimum seats. High call volume across teams, with priority support.
Every plan has the same features. Prices are billed monthly through Stripe, and an admin can cancel at any time from Settings. See pricing and checkout.
Questions to ask before you switch
- How many minutes does each person actually use in a month? Under about 400, a minute allowance costs you nothing.
- Do you need summaries on every call, or only some? That decides which Quo plan you would really be on.
- Which CRM holds your records? Quo lists HubSpot and Salesforce; Quill Hound Voice connects to Salesforce and Bullhorn.
- Do your reps need a native phone or desktop app, or is a browser tab enough?
- Do you record calls with people in states that require everyone's consent? Whichever system you choose, turn on the recording notice; our guide to call recording consent laws by state explains why.
See the plans and start today
Self-serve checkout, billed monthly per user. Cancel any time from Settings.