Every call handled. Every next step clear.
Keep your conversations and next steps connected. Quill Hound brings business calling and AI assistance into one place, so your team can spend less time catching up after the call.
Quill Hound Voice is a business phone system for small and mid-sized teams that records calls, writes the transcript and an AI summary, and drafts the follow-up for a rep to review. It costs $39 to $89 per user per month (Starter $39, Growth $59 and Scale $89), billed monthly, with every feature on every plan.
Maria Alvarez
Returning customer · 3 prior calls
(615) 555-0148
4:12 · with Dana
Transcript
“...so the quote we sent in March still works for the back unit, but you'd want to add the upstairs zone this time. I can get that updated and over to you today...”
AI summary
Maria wants to add a second zone to the March quote for the back unit. She's ready to move forward once she sees updated pricing.
- Original March quote still honored for the back unit
- Wants an upstairs zone added
- Ready to approve once she sees the new number
Suggested follow-up — draft, not sent
“Hi Maria, it's Dana! Great catching up today. I'll have the updated quote with the upstairs zone over to you by end of day. Sound good?”
Email draft: “Updated quote — back unit + upstairs zone”
Dana reviews, edits, or dismisses this before anything sends.
A call, start to finish
Before the call
Calls route through an attendant menu, ring groups, and direct numbers — straight to the right person or team, answerable from a browser softphone instead of a desk phone.
During the call
Hold, park, and transfer without juggling conference bridges. A manager can listen, whisper, or barge in on a live call. Calls can be recorded, with a recording announcement you control.
After the call
The recording is transcribed automatically, summarized, and turned into a draft follow-up the rep reviews before it goes anywhere.
A real business phone system
What happens after the call
Spend less time writing notes and more time on the next conversation. Every AI-generated step is labeled as such, and nothing sends without a rep reviewing it first.
Transcript
Every recorded call is transcribed automatically once it ends.
AI summary
An overview and key points are written to the call record — read it instead of relistening.
Draft follow-up
A follow-up text and email are drafted from what was actually said. The rep reviews, edits, or dismisses it — nothing sends on its own.
CRM write-back
Connected to Salesforce or Bullhorn, the call, its summary, and the follow-up task save back to the right record, with a visible saved/failed status.
Built for teams who live on the phone
Quill Hound + Quill Calls
Know what drove the call, too
Quill Calls tracks which marketing source brought someone to the phone in the first place — the ad, the channel, the search. Pair it with Quill Hound to see the source and the conversation side by side.
Pricing
Every plan includes the same real features — routing, recording, AI summaries, and a reviewed follow-up draft. Plans scale by seats, minutes, and CRM connections, not by locking features away.
A small team getting off a shared cell phone or a desk-phone system.
3-user minimum
400 min/user/mo included
1 CRM connection
A team on the phone most of the day, connected to more than one CRM.
No minimum seats
1,000 min/user/mo included
3 CRM connections
High call volume across teams, with priority support.
No minimum seats
Unlimited minutes
Unlimited CRM connections
Prices are per user, per month, billed monthly. Subscriptions renew automatically each month until cancelled; an admin can cancel any time from Settings, and service continues to the end of the paid month. See the Terms for details.
Questions first, or want to be billed by invoice? Get in touch.
Questions
What is Quill Hound Voice?
Quill Hound Voice is a cloud business phone system with AI-assisted follow-up. It routes calls through an attendant menu, ring groups and direct numbers to a browser softphone, records calls, and after each recorded call writes a transcript, a summary and a draft follow-up text and email that the rep reviews before anything is sent.
Who is Quill Hound Voice for?
Quill Hound Voice is built for small and mid-sized teams that spend much of the day on the phone: home-services dispatch, front desks at professional practices, and staffing and recruiting teams that work in Salesforce or Bullhorn. It suits teams moving off a shared cell phone or a desk-phone system that want call notes and next steps written for them.
How much does Quill Hound Voice cost?
Quill Hound Voice is priced per user, per month, billed monthly. Starter is $39 per user per month (400 minutes per user per month, 1 CRM connection, 3-user minimum); Growth is $59 per user per month (1,000 minutes per user per month, 3 CRM connections, no minimum seats); Scale is $89 per user per month (unlimited minutes, unlimited CRM connections, no minimum seats). Every plan includes the same features; plans differ by included minutes, CRM connections and seat minimum.
How is Quill Hound Voice different from Quo (formerly OpenPhone)?
Both are per-user cloud phone systems. Quill Hound Voice concentrates on what happens after the call: every plan includes call recording, transcripts, AI summaries, a reviewed follow-up draft, manager listen, whisper and barge, and write-back to Salesforce or Bullhorn, with no feature held back for a higher tier. Quo costs less per user and offers things Quill Hound Voice does not, such as apps for iOS, Android, macOS and Windows and a 7-day free trial; the comparison page on voice.quillhound.com sets out the differences.
Do I need new phones to use Quill Hound Voice?
No. With Quill Hound Voice, reps make and answer calls from a softphone in the browser, and existing cell phones can also ring as part of a line. There is no desk phone or hardware PBX to buy.
Does the AI follow-up send itself?
No. Quill Hound Voice drafts a follow-up text and email from what was actually said on the call, and it is always a draft. The rep reviews, edits or dismisses it before anything goes out.
Which CRMs does Quill Hound Voice connect to?
Quill Hound Voice connects to Salesforce and Bullhorn today, with click-to-dial and an embedded call panel, plus a generic webhook for anything else. The call, its summary and the follow-up task are saved to the matching record, every write-back shows a saved or failed status on the call, and failures retry automatically.
How does Quill Hound Voice handle call recording consent and call data?
Quill Hound Voice can play a recording notice whose wording the workspace admin controls, on every call or only when the other party's number or address is in a state the admin lists as requiring everyone's consent. Recordings and transcripts are sent to OpenAI's business API for transcription and summaries and are not used to train AI models. Admins can set automatic deletion of recordings and transcripts after a chosen number of days.
How do I get started with Quill Hound Voice?
Choose a plan on the Quill Hound Voice pricing section, enter a work email and the number of users, and pay through Stripe Checkout. You then name your workspace and receive an email invitation as its admin; phone numbers are set up in the app afterwards. For invoice billing, email jglass@quillhound.com.
How do I cancel Quill Hound Voice?
A workspace admin can cancel Quill Hound Voice at any time from Settings; for a workspace bought online, Billing opens Stripe's billing portal. Cancelling stops the next monthly renewal, and service continues to the end of the month already paid.
More detail: Quill Hound Voice compared with Quo (OpenPhone), how call recording and AI summaries work, Quill Hound Voice for staffing and recruiting, and our guide to call recording consent laws by state.
Give your team one place for calls and next steps
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